At Company Express, we are committed to providing excellent customer service, while respecting and protecting the privacy of our customers. To better serve you, we may collect and maintain certain information regarding, for example, your service preferences, dates and descriptions of orders and billing and shipping information. Under no circumstances do we sell or rent this information to other businesses, and we strictly protect and enforce the confidentiality of this information. We respect your privacy and seek to protect the trust you place in us.
1. What information do we collect from our online customers?
For those individuals who visit our site but do not make a purchase, we collect and store IP (“Internet Protocol”) addresses during the visit. No individualized information is collected, and the IP address is not traced to a particular individual. Similarly, we collect information, using that IP address, about the navigational or browsing activities of our visitors. Again, that information is not tied to any name or other personally identifying information but is used solely to anonymous statistical data (such as what geographic areas our visitors are from and visitor browsing patterns) and to ensure that the Site works correctly. We do not use such data to identify you. Except to prevent or investigate fraudulent or criminal activity, this information is deleted promptly after we use it.
For those who make a purchase through the Site, in order to fulfill the order, we collect and store your name, address, shipping information, email address, purchase data, and billing information.
2. Does Company Express use “cookies”?
A cookie is a small string of characters that is sent to your device when you visit the Site. Cookies enable the Site to recognize your browser and your preferences during and between your visits to the Site. Cookies may store certain information, such as date and time of access, from whichever site or search engine you came from, how many times you have visited the Site, and where you are located. We do not acquire any of your personal data in this way. Cookies are not used to identify you, but only to enhance your experience of the Site and to enable us, or third parties on our behalf, to analyze and enhance all users’ use of the Site.
You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However some of the Site’s functions may not work properly without cookies.
3. How do we use the individualized information that we collect?
In addition to using the information referenced above to fulfill your order, we also retain your name, address, email address and purchase information in our customer database. We use that information to track your order and respond to your inquiries. We also may use that information, from time to time, to contact you concerning products, services, sales or special promotions of Company Express or our affiliates. We try to limit those contacts to ones that might be of interest to you. You may opt out of such communications at any time by sending an email to our customer service with.
4. How do we protect customer information?
5. Do we share customer information with others?
We do not share our customers’ information with any other party (including our affiliates) except as described in this paragraph. We may share information with third-party service providers in some locations (including but not limited to our affiliates) in order to perform the services ordered by customers. No third party is permitted to use customer information for any other purpose. We will also disclose information if and to the extent we are compelled to do so to comply with valid legal processes such as a search warrant, subpoena, court order, request from US authorities or in the unlikely event that we believe in good faith that such information is necessary to prevent harm to you or others.
We invite you to contact us if you have questions about this policy.